Posted in: business writing

We often hear from our clients that staffers often struggle with their writing because they don't know the "basics." But the reality is that it's probably not the basics they don't understand; rather, it's that the organization hasn't standardized its writing process or provided staff with a clear roadmap in terms of the organization expects from its documents and how its writers are supposed...
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An old truism says you should say what you mean and mean what you say, and that goes for writing, too. Whether it's a slip of our typing fingers or a momentary confusion over two homophones, we all make errors when we write. The trick is to catch them in proofreading. Here are seven proofreading tips to help you do so: Let the work sit. Giving yourself some time between writing and proofing lets your mental buffer...
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Standard operating procedures, or SOPs, comprise the blueprint that will make sure your company can continue to operate in all situations. Documenting processes and writing SOPs should be a priority for company planners and managers. Creating standard operating procedures and maintaining a library of these important documents allows you to: Maintain consistency - Written procedures outline how situations and processes...
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People usually don’t expect to do things perfectly the first time. That’s why we invest in lessons for everything from violin to dance to cake decorating to golf. And we know we have to practice, whether that means going to the batting cage three times a week or rehearsing a sales presentation over and over. Writing is no different. It is a skill that can be mastered with practice. If you struggle...
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We recently had a question from a participant in our online course, "Technical Writing." As you may know. participants in all of our online courses receive feedback on their writing, and I'd shown her how to combine sentences to better illustrate the relationship between two sentences. She works in the financial industry which, as we all know, produces some difficult to read and understand documents (at...
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