Posted in: workplace communication

Ask anyone in management and they will tell you that learning to effectively communicate with employees can be quite the challenge. This is especially true in large companies, where communication styles in the workplace vary from person to person. Presenting information, be it an assignment, policy change, or feedback to someone who doesn’t communicate in the same way, can cause them to misunderstand, miss information,...
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You may know the expression "it's like a car crash" to describe a fascinatingly bad situation. (You know you shouldn't stare, but you just can't look away.) In a somewhat grim and literal example, Toyota recently had a bad brush with a series of recalls and a blow to its reputation. The upside, however, is that this provides an excellent case study about how a communication failure in the workplace...
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