Posted in: usability


Writing Usable Documents

             

What kind of response did you get after writing your last technical document? Did you get an avalanche of phone calls asking for information, even though the information was in the report? Or worse, did you get no response at all? Writing technical documents such as engineering reports are meant to provide answers. Organizations face serious problems when these reports fail to provide necessary information or obscure...
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Usability is Key in Technical Documents

             

What kind of response did you get to your last technical document? Did you get an avalanche of phone calls asking for information, even though the information was in the report? Or worse, did you get no response at all? Technical documents such as engineering reports are meant to provide answers. Organizations face serious problems when these reports fail to provide necessary information or obscure the subject....
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